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HTP RevRunner®

HTP is simplifying the revenue cycle. Focusing on the areas of pre-service and point-of-service collections, HTP identifies every possible revenue source for hospitals and integrated delivery networks. HTP provides the enabling technology for hospitals to find coverage for those patients that have it, maximize reimbursement from patients that can pay and find financial assistance for patients that can't.


 

The HTP RevRunner suite is a collection of integrated revenue cycle software tools designed to work with your existing technology investments, utilizing current staff and requiring nominal IT support. In its entirety, or in carefully integrated bundles, HTP RevRunner delivers the information you need to support the financial health of your system and your patients, while also addressing the business realities of maintaining mission goals.



Patient Verification

The financial health of the patient begins with developing a full patient financial profile. By ensuring you have properly validated the patient's identity and available financial resources, you can begin to have the necessary discussions regarding their healthcare services and payment options. The following tools were developed to work in tandem to deliver the most comprehensive patient verification product available.

(Flat-Fee) Eligibility Verification
HTP RevRunner provides the next-generation of eligibility verification technology. Integrate eligibility verification, in real-time or batch, directly into your HIS registration system to eliminate “dual entry” of information by your staff and ensure that every patient encounter is automatically reviewed for third-party coverage. Flat-fee pricing eliminates artificial caps on eligibility transactions, enabling you to do multiple checks for insurance coverage throughout the revenue cycle on every patient encounter. Direct-to-payer connections deliver the most accurate and up-to-date information available.

Patient ID and Address Validation
Verify patient demographic information using third-party data sources to ensure accuracy of eligibility verification efforts, minimize unnecessary denials, reduce return mail, and decrease opportunity for patient identity fraud.

Propensity-to-Pay
Discretely determine both a patient’s ability to pay and their probability to pay. Allow your staff to focus efforts on collectible accounts and identify accounts best suited for third-party collection services.

Medical Necessity
Provides accurate outpatient medical necessity compliance checks at pre-service or point-of-service. Also applies Correct Coding Initiative (CCI) and Outpatient Code Editor (OCE) edits. The system supports open communication with patients regarding financial obligations prior to treatment by automatically producing and storing Advanced Beneficiary Notices (ABNs).


Pre-Service Collection

Maximizing cash collections and accelerating reimbursement at the front-end of the revenue cycle requires automated tools that provide a clear and credible view of data from multiple sources.

Bill Estimation
Combines comprehensive eligibility information from payers with detailed information related to hospital pricing contracts to credibly estimate patient charges. Calculates patient financial responsibility using payer specific contract details and the patient’s actual year-to-date benefits. By integrating hospital contract data with real-time information from payers, it accurately calculates the patient’s share of the cost, allowing the hospital to collect payment or arrange a payment schedule prior to service delivery.

Pay Manager
Determines patient ability-to-pay, recommends point-of-service collection amount and suggests a monthly payment plan based on hospital charity discount and collection policies.

eCashiering
Provides the end-user with a logical workflow and common user interface for all aspects of securing payment from the patient during pre-registration or registration. Integrated with HTP RevRunner’s Bill Estimation Pay Advisor workflow to ensure maximization of point-of-service cash collections.

Automated Dialing
Through automated outbound voice technology, verifies all insurance information by obtaining the patient responsibility portion, securing all authorizations and confirming the scheduled service with the patient. It also will accelerate a healthcare system’s revenue cycle by working with the patient to provide payment or creating a payment arrangement at the time of service. It also assists in the pre-authorization process by identifying accounts requiring pre-authorization and grouping them by payer so multiple accounts can be handled during a single call and recording the call for future reference, if necessary.


Financial Advocacy

To meet the increased efficiencies required to ensure overall financial health, technology solutions are necessary to ensure hospitals can extend their mission and better serve their communities. The following tools were developed to assist hospitals with serving as advocate for the financial health of the patient as part of the overall care experience.

NEW! Charity Compliance ManagerSM
Charity Compliance Manager enables hospitals to support the
operational requirements associated with IRS Form 990, Schedule H regarding the newly established definition of community benefit and the additional tracking and reporting expected. A Charity Predictor ScoreSM enables pre-service automated classification of patients that may be considered presumptive charity eligible, as well as retrospective reclassification of bad debt accounts. Charity Compliance Manager also supports completing charity applications online, as well as providing documentation for Form 990 reporting related to charity care. Read more here...

Financial Assistance Screening
Enable your registration staff, via a brief financial aid triage interview, to easily and uniformly assess each patient’s potential qualification for all available financial assistance funding sources (e.g., Medicaid, hospital charity, SSI Disability, etc.). Increase net new revenue through identification of funding sources otherwise missed and properly classify patients into appropriate financial categories.

Financial Assistance Enrollment
Automate the process of enrolling patients into applicable financial assistance programs or charity care via a comprehensive online financial intake interview, as well as complete online financial aid enrollment application(s). Generate hard and soft copies of enrollment forms and manage the entire application enrollment process online - from initial patient intake interview, through final disposition (i.e., approved or denied application).


For More Info

To schedule a demonstration or to purchase any of our products, please contact
HTP direct at (888) 487-8010 x2246, or send an email message to sales.
 

Benefits to Providers

At a high level, HTP RevRunner accomplishes a few basic tasks:

  • Verifies insurance eligibility for patients that have it

  • Maximizes revenue from patients with adequate financial resources

    • Advises how much to collect

    • Provides tools to help collect it

  • Identifies financial assistance for those without the means to pay themselves

    • Automates the qualification and enrollment process

Through next generation revenue management technology that incorporates business rules, hospital policy and workflow processes into one integrated product, HTP RevRunner is setting a new standard for revenue cycle automation.


In addition, HTP RevRunner offers the following benefits:

  • Flat-fee pricing - enables unlimited eligibility and claim status checks (i.e. one patient = 5+ eligibility checks)

  • Web-based technology - ASP model requires nothing to install or support and is easily integrated with your existing HIS

  • All-in-one product - one vendor for leading-edge Patient Access and Patient Financial Services workflow automation technology (hospitals would need at least 3 other vendors to match HTP RevRunner ’s comprehensive functionality)

  • Front-end focus - accelerates and increases cash collection

  • Real-time integration - integrate eligibility verification directly into your HIS registration system to eliminate “dual entry” of information by your staff

  • Standardized display - ensures every payer response will look the same to your staff, no searching through confusing data to find the information you need the most


For More Info

To schedule a demonstration or to purchase any of our products, please contact
HTP direct at (888) 487-8010 x2246, or send an email message to sales.
 

Moving to the Front-End

In most hospitals today, the revenue management process is back-end focused. In other words, Patient Access and PFS organizations focus on being reactive in getting claims paid from payers and patients alike using manually intensive processes which rely on phone calls, faxes and people reacting to issues that arise, in many cases weeks and even months after the service has been provided to the patient.

HTP RevRunner is focused on bringing patient and payer reimbursement processes to the front-end of the revenue cycle. This allows for providers to verify insurance coverage, confirm patient demographics, determine a patient’s ability-to-pay and collect a service deposit BEFORE they arrive at your facility.


HTP RevRunner enables:




Transforming the revenue cycle from a post-service patient accounting process to a pre-service patient access operation takes technology worthy of the task; developed by a company committed to the needs of it customers.

For More Info

To schedule a demonstration or to purchase any of our products, please contact
HTP direct at (888) 487-8010 x2246, or send an email message to sales.

 Revenue Analysis  
LOOKING FOR PROOF OF RESULTS?

HTP will perform an impact analysis of your self-pay accounts to identify valid coverage that may have been missed.

For example, HTP RevRunner is consistently finding 3 to 5 percent of accounts that were previously identified as self-pay have valid Medicaid coverage.

HOW MUCH ARE YOU MISSING?

Call 888-487-8010 x2246 for more information on scheduling an impact analysis for your organization.
 For More Info  
To schedule a demonstration or to purchase any of our products, please contact HTP direct at (888) 487-8010 x2246, send an email message to sales, or submit an inquiry on our contact page.
 Reducing Bad Debt  

HIMSS 2008 Annual Conference Product Pavilion Session

A Mercy Health Partners Case Study:
Enabling Technology for a State-of-the-Art Charity Policy to Increase Community Benefit


Monday, February 25
4:15pm - 5:00 pm
Orange County Convention Center - Orlando, FL

 Eligibility Verification  

It is clear that once is not enough when verifying patient benefits eligibility as more of the costs for healthcare services are being billed directly to patients, and the amount of bad debt carried by hospitals is on the rise. Download this article on how to address the situation.

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